Contact information

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Contact Us

GEMHUB · A Unit of Hamlet E Commerce Private Limited · www.gemhub.in

We're here to help with orders, product advice, certification queries, returns and after-sales support. Reach us through any of the channels below and our team will get back to you.

Reach Us

Brand GEMHUB
Company Hamlet E Commerce Private Limited
GSTIN 06AADCH7641A1ZZ
Email care@gemhub.in
Phone / WhatsApp +91 84485 61821 
Address 2nd Floor, Unit No. 201, Green Wood Plaza, Block B, Greenwood City, Sector 45, Gurugram, Haryana 122003, India
Business hours Monday – Saturday, 10:00 AM – 6:00 PM IST (closed on Sundays & public holidays)

Response Time

We aim to respond to all emails and messages within 1 business day. Queries received on weekends or holidays are answered on the next working day.

Customer Support

  • Orders & delivery — questions about an existing order, tracking or dispatch.
  • Returns & refunds — see our Return & Refund Policy, or email us to start a return.
  • Product & certification — help choosing a piece, custom orders, or certificate queries.

Helpful Links

Registered entity: Hamlet E Commerce Private Limited, Gurugram, Haryana, India.